JOB: Associate Technician, Wireless, Bedminster, NJ

Job Title: Associate Technician

Location: Bedminster, NJ

Duration: 3months+

US Citizen or Greencard only.


Job Description:

Req'd to understand architecture of wireless voice/data ntwks; troubleshoot/resolve service impairments in roaming, transport svcs, ntwk hardware & software faults, translations, and voice/data ntwk elements. Correlating customer complaints with ntwk element performance to resolve service impacting conditions; driving troubles to resolution by engaging internal and external resources; providing accurate and timely documentation of actions. Also: identifying efficiencies to reduce cycle time in resolving customer troubles; Interfacing with vendors to ensure that defects in software or hardware are corrected at the point of manufacture; training and development of jr techs; act as project lead for NRB in testing/support of new products. Work with little/no supervision. Min Assoc’s deg, 2 yr tech deg, equiv special electronics training, or equiv work exp req'd. Equiv military exp a +. Min 1-2 yr’s exp in wireless voice/data ntwks req'd. Knowledge of data ntwk elements and protocols including; TCP/IP, MPLS, OSI, Frame relay, ATM, X.25, RIP, OSPF, BGP, ISDN, SS7, other LAN/WAN protocols. Reporting, access and troubleshooting tools (Remedy trouble ticketing, Xpercom, Agilent and SANE). Lucent, Nortel, Compaq HLRs, and Motorola databases. Proficiency in analyzing and interpreting complex voice/data platform messages. Knowledge of call and digit-by-digit routing translations and dialing plans. Troubleshooting skills req'd to analyze complex call processing routing issues. Communications/interpersonal skills. Ability to gather and analyze info. PC skills and software knowledge including: Windows, Word/Excel req'd. UNIX, Tipdunix, and apxrcv a +. Ability to handle multiple priorities simultaneously. Ability to follow established guidelines. Organizational skills. Ability to work in a high-pressure, changing environment. Ability to work flexible hrs including evenings, nights and weekends and support “on-call” duties req'd. Routing Protocols to include OSPF & BG.

If you believe you're qualified for this position and are currently in the job market or interested in making a change, please give me a call as soon as possible at (973) 967-3313.

Best Regards,

Ashish Bhatia
(973) 967-3313
Ashish_Bhatia@artechinfo.com



About Artech
Artech is an employer-of-choice for over 5,000 consultants across the globe. We recruit top-notch talent for over 50 Fortune 500 companies coast-to-coast across the US, India, China and Mexico. We are one of the fastest-growing companies in the US, and this may be your opportunity to join us!